CryptStore – F.A.Q.

Here you can find some solutions for common problems with CryptStore on Mac OSX

  • What can I do, if I forget my master password?
    • There is no way to recover the master password! You have to delete the database. Sorry, but this is a feature, not a bug.
    • To delete the database, open finder and press SHIFT+CMD+G and type in this folder: “~/Library/Application Support/CryptStore”
    • Delete or move the file “cryptdata”
    • (Optional, if using iCloud) Open the Systemsettings and navigate to iCloud. Then manage the documents and data and delete the data for iCryptStore.